Repairs & Restoration
From £45From a snapped chain to a re-tipped claw, our setters and polishers restore pieces back to their original brilliance.
- Re-tipping & re-clawing
- Chain & catch repair
- Shank work & resizing
- Stone tightening
5–10 daysEnquire
Our Services
Looked after,for life.
Every piece we make comes with lifetime aftercare. Every piece we don't, we'd still love to take care of.
What We Offer
Six services. One bench.
Quoted in writing before any work begins. Insured from the moment your piece enters our care.
Cleaning & Re-Polish
Complimentary on V.ILifetime cleaning, polishing and rhodium plating on every V.I piece. Other makes welcomed.
- Ultrasonic deep clean
- Hand polish
- Rhodium re-plate
- Steam finish
Same dayEnquire
Insurance Valuations
From £95Independent valuations signed by a registered valuer and accepted by every major UK insurer.
- Full written report
- High-res photography
- Replacement value
- Re-valuation reminders
7–14 daysEnquire
Remodelling
Quoted on designTransform inherited pieces into something contemporary — keeping the metal, the stones and the meaning.
- CAD design
- Stone re-cutting
- Hand-fabrication
- Original metal credit
4–6 weeksEnquire
Watch Sourcing & Service
By enquiryTell us the reference — we source authenticated pre-owned and unworn timepieces through our trusted London network.
- Authenticated pieces
- Trade-in welcomed
- Insured delivery
- Service partners
48 hoursEnquire
Loose Diamonds
From £1,800/ctHand-selected GIA & IGI certified diamonds — viewed in the showroom before any commitment.
- GIA / IGI certified
- Natural & lab-grown
- Side-by-side viewing
- Mounting consultation
Same weekEnquire
How It Works
Simple, honest, unhurried.
Four steps from doorway to doorstep. No surprises, no guesswork — just the same standard we've held to since 1962.
01
Bring it in
Drop in to the showroom or send by insured courier. Same-day quote on most repairs.
02
Honest quote
We quote in writing before any work begins. No hidden fees, no surprises.
03
Crafted by hand
Work is carried out at our Hatton Garden bench by the same family-trained jewellers.
04
Returned, restored
Collected from the showroom or returned by insured courier — finished and presented in our V.I box.
Bring it in. We'll take it from here.
Drop into the showroom or send us a message — we'll come back within the hour during opening times.